Privacy Policy

Template notice: Replace this with a lawyer-reviewed policy reflecting your actual data flows, vendors, cookies and jurisdictions.

1. Information We Collect

We may collect account details, contact information, booking information, identity-verification data where required, device/browser information and support communications.

2. How We Use Information

• To create and manage accounts and bookings.
• To connect guests and hosts and provide customer support.
• To prevent fraud and security incidents.
• To comply with legal and tax obligations.
• To improve services and send permitted communications.

3. Sharing

Information may be shared with hosts, guests, service providers, advisers and authorities where legally required.

4. Cookies

The platform may use essential cookies and, where consent is required, analytics or advertising cookies.

5. Retention

Personal data should be retained only as long as necessary for the stated purposes and applicable legal obligations.

6. Security

Reasonable safeguards should be used to protect personal data, although no online service can guarantee absolute security.

7. Your Rights

Depending on applicable law, users may have rights to access, correct, delete, restrict or object to processing of personal data.

8. Contact

Privacy contact: 11 Hyde park place W2 2LH